Regulations of the online store
The AsGym Equipment online store, available at the asgym.pl website, is run by Joanna Sarakun running a business under the name Mukati, entered into the Central Register and Information on Business (CEIDG) maintained by the minister responsible for economy, NIP 4990530382, REGON 366265769
2. Niniejszy Regulamin skierowany jest zarówno do Konsumentów, jak i do Przedsiębiorców korzystających ze Sklepu i określa zasady korzystania ze Sklepu internetowego oraz zasady i tryb zawierania Umów Sprzedaży z Klientem na odległość za pośrednictwem Sklepu.
Consumer - a natural person concluding an agreement with the Seller as part of the Store, the subject of which is not directly related to its business or professional activity.
2. Seller - a natural person running a business under the name Mukati, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, NIP 4990530382, REGON 366265769
Client - any entity making purchases via the Store.
Entrepreneur - a natural person, a legal person and an organizational unit that is not a legal person, whose separate law grants legal capacity, performs in its own name an economic activity that uses the Store.
Shop - online store run by the Seller at the online address asgym.pl
Contract concluded at a distance - an agreement concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to the conclusion of the contract.
Regulations - these Regulations of the Store.
Order - Customer's declaration of intent submitted via the Order Form and aiming directly at the conclusion of the Product Sales Agreement or Products with the Seller.
Order form - an interactive form available in the Store that allows placing an Order, in particular by adding Products to the Basket and defining the terms of the Sales Agreement, including the method of delivery and payment.
Shopping Cart - an element of the Store's software in which the Products selected for purchase are displayed by the Customer, and it is also possible to set and modify the Order data, in particular the quantity of products.
Product - a movable item available in the Store / service being the subject of the Sales Agreement between the Customer and the Seller.
Sales Agreement - Product sales contract concluded or concluded between the Customer and the Seller via the Online Store. The Sale Agreement also means - applying to the Product features - a contract for the provision of services and a contract for specific work.
Contact with the store
Seller's address: 75-581 Koszalin, Chałubińskiego 20a / 7
Seller's e-mail address: firstname.lastname@example.org
Seller's bank account number:
for deposits in PLN: 80 2490 1044 0000 4200 2735 0844
for deposits in pounds: 57 2490 1044 0000 4200 1220 3835
The customer may communicate with the Seller using the email address provided in this paragraph.
To use the Store, including viewing the Store's assortment and placing orders for Products, you must have:
terminal device with access to the Internet and web browser
active e-mail account (e-mail),
Seller in the widest extent permitted by law is not responsible for disruptions in this interruption in the functioning of the Store caused by force majeure, unlawful activities of third parties or incompatibility of the Online Store with the technical infrastructure of the Customer.
Browsing the Store's assortment does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is possible by providing the necessary personal and address data enabling the implementation of the Order without creating an Account.
The prices in the store are given in Polish zlotys and in British pounds and are gross prices (including VAT).
The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including fees for transport, delivery and postal services), about which the Customer is informed on the Store's pages when placing orders, including when expressing he prefers to be bound by the Sale Agreement.
When the nature of the subject of the Agreement does not allow, judiciously judging, for the advance calculation of the final price, information on how the price will be calculated, as well as on charges for transport, delivery, postal services and other costs will be given in the Store in the description of the Product.
The rules for placing orders
In order to place an Order, please:
log in to the Store (optional);
select the Product that is the subject of the Order, and then click "Add to basket" (or equivalent);
log in or use the option of placing an Order without registration;
if the option of placing an Order without registration has been chosen - fill in the Order Form by entering the details of the Order recipient and the address to which the Product delivery is to take place, choose the type of shipment (method of delivery of the Product), enter the invoice data if different from the recipient's details,
click the "Order and pay" button / click the "I am ordering and pay" button and confirm the order by clicking the link sent in an e-mail message,
choose one of the available payment methods and depending on the method of payment, pay for the order within a specified period, subject to § 8 point 3.
Offered delivery methods and payments
The Customer may use the following methods of delivery or collection of the ordered Product:
The customer can use the following payment methods:
Payment by bank transfer to the Seller's account
Payment by payment card.
3. Detailed information on delivery methods and acceptable payment methods can be found on the Store's website.
Execution of a sales contract
Conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.
After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation shall take place by sending by the Seller an e-mail address provided at the time of placing the Order e-mail address, which contains at least the Seller's statement of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
If the customer chooses:
payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make payment within 7 calendar days from the date of the Sale Agreement - otherwise the order will be canceled.
If the customer has chosen a delivery method other than a personal collection, the Product will be sent by the Seller within the time specified in its description (subject to paragraph 5 of this paragraph), in the manner chosen by the Customer when placing the order.
A If you order Products with different delivery times, the delivery date is the longest given date.
B If you order Products with different delivery times, the Customer has the option to request delivery of Products in parts or to deliver all Products after completing the entire order.
The beginning of the delivery of the Product to the Customer counts as follows:
If the Customer chooses the method of payment by bank transfer, electronic payments or by credit card - from the date of crediting the Seller's bank account.
7. In case of ordering Products with different dates of readiness for collection, the date of readiness for receipt is the longest given date.
9. Product delivery takes place in the European Union, Europe, etc
10. The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. The delivery costs of the Product (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Store pages in the "Delivery costs" tab and when placing the Order, including when the Customer wishes to be bound by the Sales Agreement. > § 10
The right to withdraw from the contract
The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.
The period of time specified in paragraph 1 begins with delivery of the Product to the Consumer or a person other than the carrier designated by him.
In the case of an Agreement that includes many Products that are delivered separately, in batches or in parts, the date specified in paragraph 1 runs from the delivery of the last item, lot or part.
The Consumer may withdraw from the Agreement by submitting to the Seller a statement on withdrawal from the Agreement. To meet the deadline for withdrawal from the Agreement, it is sufficient for the Consumer to send a statement before the expiry of that period.
The statement may be sent by traditional mail, fax or e-mail by sending a statement to the Seller's e-mail address or by submitting a statement on the Seller's website - the Seller's contact details are specified in § 3. The statement may also be submitted on the form, which is Annex No. 1 to these Regulations and Annex to the Act of 30 May 2014 on Consumer Rights, however, this is not mandatory.
In the case of sending a statement by the Consumer electronically, the Seller shall immediately send the Consumer the confirmation of receipt of the statement of withdrawal from the Agreement provided by the Consumer. Effects of withdrawal from the Agreement:
In the event of withdrawal from the Contract concluded remotely, the Agreement shall be considered void.
In the event of withdrawal from the Agreement, the Seller shall promptly, not later than within 14 days from the date of receipt of the Consumer's statement of withdrawal from the Agreement, all payments made by him, including the cost of delivering the item, except for additional costs resulting from the method of delivery chosen by the Consumer. other than the cheapest usual delivery method offered by the Seller.
The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has explicitly agreed to another solution, which will not be associated with any costs.
The seller may withhold the refund until the product is returned or until proof of its return is provided, whichever occurs first.
The consumer should return the Product to the address of the Seller specified in these Regulations immediately, no later than 14 days from the day on which he informed the Seller about the withdrawal from the Agreement. The deadline will be met if the Consumer returns the Product before the 14 day deadline.
The Consumer bears direct costs of returning the Product, including the costs of returning the Product, if due to its nature, the Product could not be sent back by regular mail.
The consumer is liable only for the decrease in the value of the Product resulting from the use of it in a different way than was necessary to establish the nature, characteristics and functioning of the Product.
9. If, due to the nature of the Product, it can not be sent in regular mode by post, information about this, as well as the cost of returning the Product, will be included in the Product description in the Store.
10. The right to withdraw from a distance contract is not entitled to the Consumer with respect to the Agreement:
in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs,
made to order and ordered via asgym.pl website
in which the subject of the service is an item delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery,
in which the subject of the service is an item subject to rapid deterioration or having a short shelf-life,
for the provision of services, if the Seller has fully provided the service with the express consent of the Consumer who has been informed before the provision begins that after fulfilling the provision by the Seller, he will lose the right to withdraw from the Agreement,
in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the deadline to withdraw from the Agreement,
in which the subject of the service are things that after delivery, due to their nature, are inseparably connected with other things,
in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the contract of sale, and which delivery may take place only after 30 days and whose value depends on fluctuations in the market over which the Seller has no control,
in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the packaging has been opened after delivery,
for delivery of newspapers, periodicals or magazines, with the exception of subscription contracts,
for delivery of digital content that is not recorded on a tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the Agreement,
Complaint and warranty
The New Products are covered by the Sale Agreement.
In the event of a defect purchased from the Seller of the goods, the Customer has the right to make a complaint based on the provisions regarding the warranty in the Civil Code. If the Customer is an Entrepreneur, the parties exclude liability under the warranty.
Complaints should be reported in writing or by e-mail to the addresses of the Seller specified in these Regulations.
4. Complaints should be reported in writing or electronically to the addresses of the Seller given in these Regulations or using the electronic complaint form, made available by the Seller on one of the subpages of the Store.
It is recommended that the complaint include concise description of the defect, circumstances (including date) of its occurrence, data of the customer submitting the complaint, and the client's request in connection with the defect of the goods.
The Seller will respond to the claim immediately, no later than within 14 days, and if he does not do so within this period, it is considered that the Customer's request was considered justified.
The Seller will respond to the claim immediately, and if the Customer is a Consumer - no later than within 14 days. If the Customer is a Consumer and the Seller does not respond to the claim within 14 days, it is considered that the Client's request was considered reasonable
7. Goods sent as part of the complaint procedure should be sent to the Extreme Gym 56 Jordanvale Ave, Glasgow G14 0QP, United Kingdom
Out-of-court ways to handle complaints and redress
Detailed information on the Consumer's use of out-of-court complaint and redress methods as well as rules on access to these procedures are available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorate Inspectorates Handlowa and the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
The consumer has the following exemplary possibilities to use non-judicial means of dealing with complaints and redress:
The consumer is entitled to apply to a permanent amicable consumer court, referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws from 2014, item 148, as amended), with a request to settle a dispute arising from the Contract concluded with the Seller.
The consumer is entitled to apply to the provincial inspector of Trade Inspection, pursuant to art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws from 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of a dispute between the Consumer and the Seller.
The consumer can get free assistance in settling the dispute between him and the Seller, also using the free help of the poviat (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers).
Personal data in the Online Store
The administrator of personal data of Customers collected via the Online Store is the Seller.
Customers' personal data collected by the administrator via the Online Store is collected in order to implement the Sales Agreement, and if the Customer agrees - also for marketing purposes.
The recipients of personal data of the Online Store customers may be:
In the case of a Customer who uses the Online Store with the method of delivery by post or courier, the Administrator provides the Customer's personal data collected to a selected carrier or intermediary carrying out the shipment at the request of the Administrator.
In the case of a Customer who uses the Online Store with the method of electronic payments or with a payment card, the Administrator provides the collected personal data of the Customer to the selected entity servicing the above payments in the Online Store.
4. The customer has the right to access his data and correct them.
5. Providing personal data is voluntary, but failure to provide the personal data specified in the Regulations necessary to conclude a Sales Agreement results in the inability to conclude this contract.
1. Contracts concluded via the Online Store are concluded in Polish and in English.
2. The Seller reserves the right to make changes to the Regulations for important reasons, that is: changes in the law, changes in methods of payment and delivery - to the extent to which these changes affect the implementation of the provisions of these Regulations. The Seller shall inform the Customer about each change at least 7 days in advance.
3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services; of the Consumer Rights Act, the Act on the Protection of Personal Data.
4. The customer has the right to use extrajudicial means of dealing with complaints and redress. To this end, it may lodge a complaint via the EU ODR online platform at: http://ec.europa.eu/consumers/odr/.